Responsible Gaming
Gaming Should Be Entertainment
At iamapp.co.nz, we believe that online pokies should be enjoyed purely as a form of entertainment, not as a way to earn money or solve financial problems. While playing can be fun and exciting, it's important to understand that the odds always favour the house in the long run.
Remember: Never gamble with money you cannot afford to lose, and never use gambling as a strategy to generate income or recover losses.
Age Verification
Online pokies in New Zealand are strictly for adults aged 18 years and over. It is your responsibility to ensure that you meet the legal age requirement in your jurisdiction before participating in any gambling activities.
We take age verification seriously and reserve the right to request proof of identity to comply with New Zealand gaming regulations.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to try to win money back
- Lying to family, friends, or others about your gambling activities
- Neglecting responsibilities, work, study, or relationships due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Experiencing mood changes (irritability, anxiety, or depression) related to gambling
- Failed attempts to reduce or stop gambling
- Experiencing financial difficulties or hardship as a result of gambling
- Feeling unable to control your gambling urges
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or cut-offs for how long you play
- Reality Checks: Receive regular notifications during play to remind you of the time and money spent
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period or permanently
- Account Restrictions: Temporarily suspend or close your account if needed
Take advantage of these tools to ensure your gaming remains within your control and budget.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support and advice:
New Zealand Resources
- Problem Gambling Foundation (PGF) – Free counselling and support services across New Zealand
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Helpline – Confidential helpline for problem gambling support
Phone: 0800 006 886
International Resources
- GamCare (UK) – Counselling and support for problem gamblers
Website: www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Information and counselling services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and support resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) – Helpline and resources
Website: www.ncpgambling.org
Need Help?
If gambling is becoming a problem in your life, please reach out for support. There is no shame in asking for help—trained professionals are available 24/7 to assist you.
Contact the Problem Gambling Foundation today:
0800 664 262
Or visit www.pgf.nz for more information and resources.
Remember, you are not alone, and recovery is possible.