In an effort to comply with the law, and our commitment to protect your Personal Information, we provide the following, which discloses our policies that apply across our services:
Collection of data
Personal Information is any information about an identifiable individual. Personal Information may include but is not limited to: identifying information such as name, telephone number and e-mail address. Where the collection of Personal Information is necessary, you will be aware that such information is required because you will have to provide personal details when utilising or enquiring about our services. The Personal Information that you submit is gathered only on a voluntary basis; you may choose not to provide Personal Information which may mean that you unable to access certain services.
Information we collect and how we use it
I.AM will use the information received to provide I.AM’s services and to improve the content of its mobile software application, to fulfil your requests, provide the Service’s functionality, improve the Service’s quality, track usage of the Service, provide feedback to third party businesses listed on the Service and enhance the security of the Service. Among the information we collect please note:
a. If you create an account with I.AM via the Service, we may store and use your full name, email address and other information you may provide with your account. Any information you provide as part of your account profile, will be publicly displayed as part of your account profile. You can modify some of the information associated with your account by contacting us.
b. The information that you submit via the Service is intended for public consumption, including your reviews, tips, photos, comments, and account profile. We may display this information through the Service, share it with businesses, and further distribute it to a wider audience through third party sites and services.
c. When you create an account with I.AM, you are opting to receive messages from other I.AM users, businesses and I.AM itself. If you exchange messages with others through the Service, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to the operation and use of the Service. We may also store information you provide through communications to us, including phone calls, letters, emails and other electronic messages, or in person.
d. If you initiate a transaction through the Service, such as making a booking with a fitness, health or sport provide or to communicate directly with other users of the Service (or vice versa), we may collect and store information about you in relation to the transaction, in order to process your transaction and send communications about them to you. This information may be shared with third parties for the same purposes, however I.AM does not disclose your personal information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. If you write reviews about a sport, fitness or health provider (or vice versa) with which you transacted through the Service, we may publicly display the fact that you transacted with that third party.
e. We may store information about your use of the Service, such as search activity and bookings you make through the Service.
Cookies / Mobile Device IDs
If you use I.AM’s app, we may use mobile device IDs, instead of cookies, to recognise you. We do this to store your preferences and track your use of I.AM’s app. Unlike cookies, device IDs cannot be deleted.
We may from time to time display advertisements on our I.AM Service. These advertisements may have tracking technology such as cookies to collect information about users who view or interact with the advertisements.
Links to other web sites
Our Use of Your Information
Sharing of Personal Information
I.AM will use the information received to provide I.AM’s services and to improve the content of its mobile software application. In order to provide the Service, your personal data may in some situations be seen by us, other users of the Service, such as third parties who provide or are looking for fitness, health and sport services or third parties who are contemplating using your fitness, health and sport services (as the case may be) or operations and maintenance contractors repairing and maintaining I.AM’s technical systems.
Other than as detailed above, I.AM will not share or otherwise disclose your Personal Information to any other third parties unless such disclosure is required by law or without first seeking and obtaining your consent, except for the following circumstances: (a) I.AM may share aggregated user statistics and other information that does not personally identify you, to third parties such as advertisers, customers, potential customers and partners; (b) if I.AM makes a request and you consent, we may also sell your personal information to carefully selected third parties who we reasonably believe provide products or services that may be of interest to you and who have contracted with I.AM to keep the information confidential, or who are subject to obligations to protect your personal information.
Storage, Retention and Accuracy of Personal Information
I.AM ensures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorised use or disclosure of your Personal Information.
I.AM will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose(s) remains valid after termination of our relationship with you.
I.AM takes all reasonable steps to ensure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.